General FAQs
What is Excelgenics?
Excelgenics is an Indian nutraceutical brand that creates clinically validated, ethically manufactured, and clean-label supplements. Our goal is to restore trust in the supplement industry by offering products that deliver measurable biological change.
Where are Excelgenics products manufactured?
All products are manufactured in GMP and ISO-certified facilities in India, following stringent quality standards.
Are Excelgenics supplements safe?
Yes. Our formulas are designed with science-backed dosages and clean ingredients. However, we always recommend consulting your healthcare provider if you are pregnant, breastfeeding, on medication, or managing a health condition.
Do you offer subscription discounts?
Yes! Subscribing ensures hassle-free monthly deliveries and savings on your favorite supplements. Bulk and bundle discounts are also available.
How long does shipping take?
Orders are usually shipped within 48 hours. Delivery times vary by location, but most customers receive their products within 3–5 business days.
What is your return/refund policy?
Unopened products can be returned within 7 days of delivery. For damaged or incorrect shipments, please contact our customer support for a quick resolution.
How can I contact customer service?
• Phone (urgent requests): +91 88799 88776 (Mon–Sat, 10 AM – 7 PM IST)
• Email (general inquiries): info@excelgenics.in (response within 2 business days)
• Email (general inquiries): info@excelgenics.in (response within 2 business days)